Use cases

Suiteloop

Check your case files in Suiteloop

Four questions Gescon answers by querying the Suiteloop records you authorise.

Operations

«What's the status of this file?»

Gescon queries Suiteloop and returns the status and the latest update.

Management

«How many files are still open this month?»

A count by status and owner.

Administration

«Who owns this file?»

Returns the assigned owner and their recent history.

Internal client

«When was this record last updated?»

Returns the date of the last recorded change.

What it brings

What it reads and what it doesn't touch

The connector only queries. No file is modified from Gescon.

  • Authorised records
    One by one: you choose which ones are in and which aren't.
  • Files with their full history
    Status, owner, and latest update.
  • Associated documents
    They enter the repository like any other document.
  • Citations to the source file
    Every answer links to the exact record in Suiteloop.
  • No changes made
    The connector is read-only. It doesn't create or edit files.

Setup

An admin task, not a project

  1. Authorise access to SuiteloopWith the credentials your systems team provides.
  2. Choose the recordsMark the ones you want Gescon to query.
  3. Validate with three questionsCheck the data it returns before opening it to the team.

Requirements

  • Access credentials with read permissions
  • Network access from Gescon (authorised IP or tunnel)
  • A test record to validate before opening the rest

Estimated connection time: 30 min