Use cases

Check your Jira tickets

Four questions Gescon answers by querying the Jira projects you authorise.

Product

«Which sprint is this issue in?»

Gescon queries Jira and returns the sprint, the status, and the owner.

Support

«Is there already an open ticket about this same error?»

Searches the authorised projects and returns related tickets.

Management

«How many critical tickets are still open?»

A count by priority and project.

Engineering

«Who closed this issue and when?»

Returns the owner, the closing date, and the resolution comment.

What it brings

What it reads and what it doesn't touch

The connector only queries. Nothing in Jira gets modified or reassigned.

Authorised projects

One by one: you choose which ones are in and which aren't.

Tickets with their full context

Status, sprint, owner, and recent comments.

Ticket attachments

Files enter the repository like any other document.

Citations to the source ticket

Every answer links to the exact ticket and its project.

No changes made

The connector is read-only. It doesn't create, close, or reassign tickets.

Setup

Authorise the Jira projectWith an API token or OAuth, depending on your instance.

Choose the projectsMark the ones you want Gescon to query.

Ask as usualEvery answer cites the ticket and its source project.

Requirements

Estimated connection time: 15 min

Same family