Use cases
Find answers in Gmail
Four questions Gescon answers by citing the exact email as soon as it has access to your inbox.
Sales
«What did we tell this client about the discount?»
Gescon finds the email thread and quotes the exact reply, with date and sender.
Support
«Have we talked to this client about this issue before?»
Searches the authorised emails and returns previous threads about the same case.
Management
«Summarise this week's emails still waiting for a reply.»
A summary with sender, subject, and days waiting, without opening the inbox.
Purchasing
«What terms did this supplier give us in writing?»
Quotes the exact email where the terms were agreed.
What it brings
Read and manage your email
Access Gmail messages and attachments, and create and move emails with the functions and permissions you authorise.
- Authorised inboxesOne by one: you choose which mailboxes are in and which aren't.
- Full emails with their threadIt doesn't read isolated messages: it retrieves the whole conversation so it doesn't answer halfway.
- Email attachmentsAttachments enter the repository like any other document.
- Citations to the source emailEvery answer links to the exact message, with sender and date.
- Actions you authoriseCreate and move emails with the permissions you enable.
Setup
From authorisation to the first answer
- Authorise access to GmailWith a Google Workspace account, via OAuth and the permissions you authorise.
- Choose the inboxesMark which mailboxes you want Gescon to query.
- Ask as usualFrom chat or an agent. Every answer cites the source email.
Requirements
- Google Workspace administrator account
- OAuth consent for the enabled Gmail functions
- A test mailbox to validate before opening the rest
Estimated connection time: 15 min
Same family
Outlook
Slack
Microsoft Teams