Use cases
Look up agreements in Slack
Four example questions this connector answers once active, with the source message cited.
Operations
«What was decided about shipping order 4471?»
Gescon finds the thread, summarises the agreement, and links the message where it was closed.
Support
«Has anyone already reported this error?»
Searches the authorised channels and returns previous threads about the same symptom.
Management
«Summarise this week's incidents channel for me.»
A summary by topic, with message volume and unresolved threads.
Sales
«What did we promise this client in their channel?»
Gescon searches the account's channel and returns the exact commitment, with date and who wrote it.
What it brings
Read and send messages
Access authorised Slack channels and attachments, and send messages with the permissions you enable.
- Authorised public and private channelsOne by one: you choose which ones are in and which aren't.
- Full threads with their contextIt doesn't read isolated messages: it retrieves the whole conversation so it doesn't answer halfway.
- Files shared in the channelAttachments enter the repository like any other document.
- Citations to the source messageEvery answer links to the exact message, with author and date.
- Send with your permissionRead and send Slack messages with the functions you authorise.
Setup
From authorisation to the first answer
- Authorise the workspaceWith an administrator account, just like any other Slack app.
- Choose the channelsMark the ones you want Gescon to query. The rest stay out.
- Ask as usualFrom chat, an agent, or Teams. Every answer cites where it came from.
Requirements
- Workspace administrator account
- Slack plan with API access
- A test channel to validate before opening the rest
Estimated connection time: 15 min
Same family
Gmail
Outlook
Microsoft Teams