Use cases
Look up agreements in Teams
The same principle as Slack: Gescon reads the authorised channels and cites the exact message.
Operations
«What was agreed in the project channel about the deadline?»
Gescon finds the thread in Teams and quotes the message where the agreement was closed.
Support
«Has this error already been reported in any channel?»
Searches the authorised channels and returns previous threads about the same symptom.
Management
«Summarise this week's management channel for me.»
A summary by topic, with unresolved threads.
HR
«What was communicated in the general channel about the new policy?»
Quotes the exact message and who posted it.
What it brings
Read and send messages
Access authorised Teams channels and attachments, and send messages with the permissions you enable.
- Authorised channelsOne by one: you choose which ones are in and which aren't.
- Full threads with their contextIt doesn't read isolated messages: it retrieves the whole conversation so it doesn't answer halfway.
- Files shared in the channelAttachments enter the repository like any other document.
- Citations to the source messageEvery answer links to the exact message, with author and date.
- Send with your permissionRead and send Teams messages with the functions you authorise.
Setup
From authorisation to the first answer
- Authorise the Teams teamWith an administrator account, just like any other Teams app.
- Choose the channelsMark the ones you want Gescon to query. The rest stay out.
- Ask as usualFrom chat, an agent, or Slack. Every answer cites where it came from.
Requirements
- Administrator account for the Microsoft 365 tenant
- Admin consent in Entra ID
- A test channel to validate before opening the rest
Estimated connection time: 15 min
Same family
Gmail
Outlook
Slack