Use cases
Search your Outlook email
Four questions Gescon answers by citing the exact Outlook message.
Sales
«What did we agree with this client by email?»
Gescon finds the thread in Outlook and quotes the message where the deal was closed.
Support
«Who handled this account's last incident?»
Searches the authorised mailboxes and returns the email with the owner and date.
Management
«Which emails have gone more than three days unanswered?»
A list with sender, subject, and wait time.
Legal
«Where's the email where we accepted those terms?»
Quotes the exact message, with date and attachments if any.
What it brings
Read and manage your email
Access Outlook messages and attachments, and create and move emails with the functions and permissions you authorise.
- Authorised mailboxesOne by one: you choose which ones are in and which aren't.
- Full emails with their threadIt doesn't read isolated messages: it retrieves the whole conversation so it doesn't answer halfway.
- Email attachmentsFiles enter the repository like any other document.
- Citations to the source emailEvery answer links to the exact message, with sender and date.
- Actions you authoriseCreate and move emails with the permissions you enable.
Setup
From authorisation to the first answer
- Authorise access to OutlookAdmin consent in Entra ID for the functions you enable.
- Choose the mailboxesMark the ones you want Gescon to query.
- Ask as usualEvery answer cites the exact email, with date and sender.
Requirements
- Admin consent in Entra ID
- Microsoft 365 licence with Exchange Online
- A test mailbox to validate before opening the rest
Estimated connection time: 15 min
Same family
Gmail
Slack
Microsoft Teams